Holistic care delivered with compassion - supporting families with Dementia

Services FAQ

Caring for a loved one with dementia can already be overwhelming,  but we make it easy for you to get the help that you need. Here are some of the most common questions we get from new clients about our at-home dementia care and nursing services to help put your mind at ease.

If you don’t find the answers below that you are looking for, contact us today and we’ll be happy to help with any home care questions.


Mother was recently diagnosed and she wants to stay in her own home. Why is at-home support often a better option for someone living with dementia?

We all feel more comfortable in our own home. For dementia sufferers, placement in an unfamiliar institutional setting can exacerbate symptoms of disorientation and confusion. An extended stay in a hospital or care home can heighten fears and anxiety and worsen other symptoms.

We’ve found from decades of experience that familiar surroundings is better for the client’s mental, emotional and psychological well-being.


We want to help our father get the support he needs for his dementia, but we need to make sure that financial aspect is reasonable. How do you set pricing for your various levels of service for dementia care?

Our dementia care services are priced competitively relative to standard rates in British Columbia for companions, care aides, licensed practical nurses and registered nurses. All of our clients are consulted about service plan options that are customized according to your needs.


My wife’s dementia symptoms are getting worse and I want to make sure she gets the care she needs because I’m starting to slow down, myself. When we sign up for at-home dementia care services, are we locked into a particular service plan?

Flexibility is built in to our process so we can adapt the care service plan as necessary. Dementia does get progressively worse over time and symptoms will become more noticeable. For instance, a client started out relatively independent may find it difficult to take care of basic functions over time. In conjunction with ongoing monitoring, we would consult with you to increase the level of service as needed.


After my husband was diagnosed with Alzheimer’s disease, we coped for a while, but now he has other health issues as well. Are you qualified to give him the care he needs?

Our licensed practical nurses and registered nurses are all certified for dementia care and can provide a full range of nursing services, from catheter care and blood pressure checks to chronic disease monitoring and more comprehensive palliative care. Rest assured, we will do all that we can to keep your loved one as healthy and comfortable as possible.


My uncle has dementia but has no one to care for him. He is estranged from most of his family and I live in a different city. Can you help?

This is not an uncommon situation. Our dementia care service options include live-in support to hourly service plans and medical support from professional nurses. Whether he just needs friendly companionship and a home-cooked meal a few times a week or more intensive care, we can provide that support.


As the primary caregiver for my mother, I’m just overwhelmed. Unfortunately, I don’t have the resources to pay for your dementia care services. Is there any public program that could help in this case?

British Columbia’s First Link program through the Alzheimer Society of BC provides support and education for families impacted by dementia. Working with physicians, this program refers people with dementia and their families to support services as early as possible. This service is available in a growing number of BC communities, including North Fraser, Greater Victoria, North and Central Okanagan, North and Central Vancouver Island, northern Interior and Skeena, Richmond/South Delta and Vancouver.


Still have questions about our at-home dementia care services? Contact us today at (604) 988.3103 – we’re here to help!